Everything you need to know about Growffinity, the CRM built for WooCommerce.
Growffinity is a CRM built specifically for WooCommerce stores. It gives you customer profiles, order management, segmentation, automation, and revenue analytics in a fast external dashboard. Your WooCommerce data syncs automatically while your WordPress stays fast.
Two main differences. First, Growffinity is built for WooCommerce, not adapted for it. The data model, features, and workflows are designed around e-commerce from day one. Second, Growffinity runs in an external dashboard rather than inside WordPress. This means no database bloat, no wp-admin slowdowns, and better performance as you scale.
No. Growffinity is an external CRM that connects to your WooCommerce store. You can connect directly through the WooCommerce API without installing anything, or use our optional lightweight sync plugin if you prefer. Either way, the CRM runs externally in Growffinity's infrastructure, not on your server.
WooCommerce store owners who want better customer insights, order management, and revenue analytics without slowing down their site. Whether you're running a small store or processing thousands of orders monthly, Growffinity scales with you.
Core features include customer profiles with purchase history and lifetime value, order management (view, update, create orders), dynamic segmentation based on purchase behavior, workflow automation triggered by e-commerce events, revenue analytics with cohort analysis and churn prediction, and automatic data sync with WooCommerce.
Yes. You can view all orders, update statuses, track fulfillment, add internal notes, and even create orders directly in Growffinity. No need to jump back to wp-admin for order management.
Growffinity creates dynamic segments based on customer behavior. You can segment by purchase history, lifetime value, order recency, order frequency, product categories, and more. Segments update automatically as customer behavior changes.
Yes. Growffinity includes email campaigns to segments and groups, plus automated emails through workflows. You connect your own email provider (SendGrid, AWS SES, or MailerSend) so you control deliverability and costs. Processing happens externally so your WordPress stays fast.
Revenue-focused analytics built for e-commerce: customer lifetime value, cohort analysis, churn prediction, purchasing trends, and order analytics. You get insights into customer value and behavior without building custom reports.
Yes. Growffinity includes workflow automation triggered by e-commerce events like order status changes, segment entry/exit, and customer behavior. These are focused on CRM workflows, not full marketing automation sequences.
Two options. You can connect directly through the WooCommerce REST API without installing anything on your site. Or you can install our optional lightweight sync plugin if you prefer that approach. Either way, your customer and order data syncs to Growffinity automatically.
Most stores are up and running in under 10 minutes. Connect via the WooCommerce API or install the optional sync plugin, authenticate your store, and your existing customer and order data syncs over. No migration projects, no consultants, no complex configuration.
No. Growffinity runs externally and connects through the WooCommerce API. If you use the optional sync plugin, it runs lightweight background processes that don't impact performance. All CRM processing happens in Growffinity's infrastructure, not on your server.
Yes. Growffinity syncs with WooCommerce and operates independently. It doesn't conflict with your theme, page builders, or other plugins because it runs externally.
Customers, orders, and products. This includes order history, customer contact information, purchase details, and product data. The sync runs automatically so your CRM stays current.
Yes. You can connect multiple WooCommerce stores to Growffinity and manage them from a single dashboard. Contact us for details on multi-store pricing.
Your CRM data is stored securely in Growffinity's cloud infrastructure, separate from your WordPress database. This is what enables the performance benefits. Your WooCommerce store remains the source of truth.
Yes. Growffinity uses encryption in transit and at rest, follows security best practices, and maintains infrastructure designed for data protection. Your customer data is handled with care.
No. Your data is yours. We don't sell customer data, share it with third parties for their marketing purposes, or use it for anything other than providing the Growffinity service.
Yes. You can export your data from Growffinity at any time. Your WooCommerce store also retains all original data since Growffinity syncs from WooCommerce rather than replacing it.
Your WooCommerce store keeps all its data since Growffinity syncs a copy rather than moving it. After cancellation, your Growffinity account data is retained briefly for reactivation, then deleted according to our data retention policy.
Growffinity uses subscription pricing with all features included. Visit our pricing page for current plans and pricing details.
View pricing →Yes. You can try Growffinity free to see how it works with your store before committing. No credit card required to start.
No. Growffinity subscriptions cover your team without per-user charges. Add team members as needed without cost surprises.
Plans are structured around store size. Check our pricing page for details on limits and which plan fits your store.
View pricing →No. All features are included in your subscription. No extension purchases, no add-on fees, no surprise costs.
Growffinity syncs directly with WooCommerce, not with your previous CRM. Connect Growffinity to your store and your customer and order data flows in automatically from WooCommerce. No complex migration required.
Growffinity pulls data from WooCommerce. Any customer or order data that exists in WooCommerce will sync to Growffinity. Data that only exists in your old CRM (like custom notes or fields not in WooCommerce) would need separate handling if you want to preserve it.
Yes. Since Growffinity runs externally and syncs from WooCommerce, it doesn't conflict with other tools. You can run both during a transition period or keep another CRM for non-e-commerce purposes.
Connect Growffinity to your WooCommerce store via API or the optional sync plugin. Your customer and order data syncs from WooCommerce automatically. Once you're comfortable with Growffinity, you can deactivate the old CRM plugin and remove its database overhead.
HubSpot is a generic CRM that requires third-party integrations to work with WooCommerce. Growffinity is built specifically for WooCommerce with native integration. HubSpot offers more marketing and sales features you may not need. Growffinity focuses on e-commerce CRM.
See full comparison →Salesforce is enterprise software designed for large sales teams. It's expensive, complex, and has no native WooCommerce connection. For most WooCommerce stores, Salesforce is massive overkill. Growffinity is right-sized for e-commerce.
See full comparison →Both are built for WooCommerce, but Jetpack CRM runs inside WordPress while Growffinity runs externally. Jetpack CRM adds database load and slows wp-admin as you grow. Growffinity keeps your site fast regardless of scale.
See full comparison →FluentCRM is primarily an email marketing tool that runs inside WordPress. Growffinity is a CRM focused on customer intelligence and order management that runs externally. Different tools for different purposes.
See full comparison →For performance and scalability, yes. Plugin-based CRMs add database tables and run queries inside WordPress. As your store grows, performance degrades. Growffinity's external architecture avoids this entirely while providing deeper e-commerce features.
We offer documentation, email support, and help resources. Check our docs for guides and tutorials, or contact our support team for direct assistance.
View documentation →Yes. We provide onboarding resources to help you get started quickly. For larger stores or specific needs, contact us about dedicated onboarding support.
Documentation and guides cover everything you need to use Growffinity effectively. The platform is designed to be intuitive, so most users are productive within minutes of connecting their store.
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See how Growffinity works with your WooCommerce store. Free trial, no credit card required.