Last Updated: January 28, 2025
Welcome to Growffinity. By accessing or using our WooCommerce CRM and marketing automation platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Growffinity ("we," "us," or "our").
Growffinity provides a cloud-based customer relationship management (CRM) platform designed specifically for WooCommerce store owners. Our Service includes:
You must be at least 18 years old and legally able to enter into binding contracts to use our Service. By creating an account, you represent that you meet these requirements.
You are responsible for:
Growffinity is intended for business use only. You must own or have permission to manage the WooCommerce store(s) you connect to our Service.
We offer a Free plan with limited features. The Free plan is available indefinitely but may have usage restrictions. We reserve the right to modify Free plan features at any time.
Paid subscription plans are billed monthly or annually in advance. By subscribing to a paid plan, you authorize us to charge your payment method:
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date. No refunds are provided for early cancellation.
If a payment fails, we will attempt to process it again. If payment fails repeatedly, your account may be downgraded to the Free plan or suspended. You remain responsible for any outstanding amounts.
You retain all ownership rights to the data you store in Growffinity, including customer information, orders, and content you create. We claim no ownership over your data.
Our collection and use of your data is governed by our Privacy Policy. By using the Service, you consent to such collection and use.
You are responsible for:
While we perform regular backups, you are responsible for maintaining your own backups of critical data. We are not liable for any data loss.
You agree NOT to:
You must comply with anti-spam laws (CAN-SPAM, GDPR, CASL, etc.) when sending email campaigns through our Service. This includes providing unsubscribe mechanisms and honoring opt-out requests.
We reserve the right to investigate violations and take appropriate action, including suspending or terminating accounts without refund.
The Growffinity Service, including its software, design, features, and content (excluding your data), is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our Service without permission.
"Growffinity" and our logo are trademarks. You may not use our trademarks without our prior written consent.
Our WordPress plugin is licensed under the GPL v2 or later, as required by WordPress.org. The plugin source code is open source, but the Growffinity Service itself remains proprietary.
If you provide feedback or suggestions about our Service, we may use them without any obligation to you.
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or technical issues. We are not liable for any downtime or service interruptions.
We may modify, update, or discontinue features at any time with or without notice. We will use reasonable efforts to notify users of material changes.
Support availability varies by plan. We provide email support for all paid plans. Free plan users may have limited support options.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WOOFFINITY SHALL NOT BE LIABLE FOR:
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
Our Service integrates with third-party services (WooCommerce, Stripe, email providers). We are not responsible for their availability, security, or performance.
You agree to indemnify and hold harmless Growffinity, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
You may terminate your account at any time through your account settings. Upon termination, your data will be deleted within 30 days.
We may suspend or terminate your access immediately without notice if:
Upon termination, your right to use the Service ceases immediately. You remain responsible for any outstanding fees. Sections of these Terms that by nature should survive (indemnification, limitations of liability, etc.) will remain in effect.
These Terms are governed by the laws of the United States, without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except for disputes involving intellectual property rights or injunctive relief.
You agree to resolve disputes on an individual basis and waive any right to participate in class actions.
We may modify these Terms at any time. Material changes will be notified via email or through the Service. Your continued use after such notice constitutes acceptance of the new Terms. If you do not agree, you must stop using the Service and cancel your account.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Growffinity regarding the Service.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force.
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your account without our written consent. We may assign our rights and obligations without restriction.
We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, strikes, war, pandemics, etc.).
For questions about these Terms, please contact us:
Email: legal@growffinity.com
Support: support@growffinity.com
Website: https://growffinity.com
By creating an account and using Growffinity, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.